Serena Alta

Serena Alta

$73.00 - $224.00

Type: Apartment
1 Bedrooms 1 Bathrooms Sleeps 4 Property Size 54 m2
A 2-minute walk takes you to Ocean Park Beach.

The property itself is surrounded by plants and trees, and this has the effect of turning it into a small oasis for birds and a multitude of coquís, a small tree frog almost invisible to the eye (it is the size of a fingernail). The plants and trees help isolate any city noises, and the songs of the birds during the day and the coquís at night make you feel like you are in the countryside.

Will be a phone call away during your stay for any required assistance.

Serena Alta is a property of great charm that has a very central location in San Juan in a quiet residential neighborhood called Ocean Park. All houses in the area are only 1 or 2 stories high. The beach is just two minutes away on foot. To the East and West are the two major tourist hotel resort areas, Isla Verde and Condado, each about 5 minutes' driving time away. The street that the property is located on is closed at one end, so there is almost no traffic. A wall along the sidewalk further assures privacy, security and tranquility. Historic Old San Juan is about 15 minutes away, and the airport is 8 minutes away in the opposite direction.

Although you can find everything within walking distance, there is a bus stop very close to the unit which has buses that go all the way to Old San Juan, so a car-less vacation is definitely feasible.

Rental Agreement

This Vacation Rental Agreement (the “Agreement”) is made by and between The Marco Polo Collection (“Marco Polo”) and Guest. When Guest initiates the reservation and make the initial payment Marco Polo will automatically send Guest a printable version that includes the address and full details.

For good and valuable consideration, the sufficiency of which is acknowledged, the parties hereby agree as follows:

Property Location: Is as described in the listing.

Term of the Rental: The rental begins at 3PM on the Check-in Date and ends at 10AM on the Check-out Date.

Property: The property is fully furnished and includes all needed kitchen utensils and equipment, dishes, linens and towels. It also includes beach towels and beach chairs.

Identification: Guest agrees to provide his/her age and a copy of a government-issued identification containing a photo and address as proof of identity. This ID must be provided within 24 hours of booking the property, or 24 hours prior to Check-In, whichever occurs sooner.

Minimum age: Guest must be 25 years old or older, unless Homeowner grants a waiver in writing.

Guest address: Guest shall provide his/her full address within 24 hours of booking the property, or 24 hours prior to Check-In, whichever occurs sooner.

Contact Information: Guest shall provide a contact phone number and an email address within 24 hours of booking the property, or 24 hours prior to Check-In, whichever occurs sooner. These shall be used during Guest's stay in order for Marco Polo to communicate with Guest.

Rental Party: The rental party shall consist of Guest and other persons Guest has notified to Marco Polo. Guest agrees to provide the names and ages of the other persons within 24 hours of booking the property, or 24 hours prior to Check-In, whichever occurs sooner. Changes are allowed. Guest shall advise Marco Polo of any changes in writing, and these must be confirmed by Marco Polo.

Additional persons: The normal maximum number of persons allowed to stay in this property is shown in the listing. Additional persons may only stay with written authorization of Homeowner, and there will be an additional charge per person per night.

Rental Rules: Guest agrees to abide by all terms contained in this Agreement, as well as House Rules posted in the property, at all times while at the property, and shall cause all members of the rental party and anyone else Guest permits on the property to abide by these terms and House Rules at all times.

Access for Marco Polo: Guest shall allow Marco Polo access to the property for purposes of repair and inspection. Marco Polo shall exercise this right of access in a reasonable manner.
Smoking & Pets: This is a NO-SMOKING property; smoking is not allowed. Also, pets are not allowed in the property under any circumstances. Firearms or illegal drugs are not allowed under any circumstances.

Keys & remote control: Two sets of keys will be delivered to Guest upon arrival plus 1 remote control unit (if applicable).

Consumables: Marco Polo shall stock the property with enough consumables (toilet paper, Bounty, detergent, soap etc.) to last for the first few days of Guest’s stay. After that Guests shall provide these items.

Acts of God: Marco Polo is not responsible for service failures of utilities (electric power, water or TV/internet). Marco Polo is also not responsible for weather-related issues, unless the property is unusable due to a weather event.

Insurance: Marco Polo encourages Guest to purchase travel insurance to cover these issues.

Cancellation by Marco Polo: Marco Polo may cancel this Agreement at any time before or during Guest’s stay if:
1 - Guest repeatedly or flagrantly violates the terms of this Agreement or the House Rules.
2 - Actions of Guest or members of his party require the intervention of police or Security.
3 - Guest fails to make Second or Third Payments within 2 days of the due date. This shall be construed as a cancellation of the reservation by Guest at that time.

Events beyond Marco Polo’s control: In the event that the property becomes unsuitable for rental between the date of booking and the date of Guest’s arrival, Marco Polo shall make every effort to provide a suitable alternative for Guest. Should this not be possible Marco Polo may cancel this Agreement at any time before Guest’s stay and shall refund all monies paid, with no further liability to Guest. Reasons for this may be, among others:
1 - Property is rendered unusable by fire, earthquake, weather event or other Act of God.
2 - Property is sold or foreclosed.
3 - Property is rendered unusable by damages or actions caused by others.
4 - Property is declared unusable by a court, government agency or other entity with the power to do so.

Security Deposit: The Refundable Security Deposit shall be refunded within 10 days of the Checkout Date provided no deductions are made due to:
1 - Damage to the property or its furnishings, beyond normal wear and tear.
2 - Dirt or other mess requiring excessive cleaning. NOTE: If the premises appear dirty or damaged upon Check-In Guest shall inform Marco Polo immediately.
3 - Pets on premises without prior permission.
4 - Persons in the property who have not been reported to Marco Polo.
5 - Lost keys or remote control units.
6 - Failure to adhere to this Agreement or House Rules.
7 - Any other excess cost incurred by Marco Polo as a result of Guest’s use of property, beyond normal wear and tear.

Payment Schedule: Payments shall be made by guest as per payment schedule shown in this property listing.

Cancellation by Guest: See Cancellation Policy that is provided with this listing site.

Any changes to this Agreement shall be made in writing and must be agreed to by both parties.

Special attention is drawn to the clauses on payments, cancellations, insurance and refunds.

Marco Polo:
The Marco Polo Collection
A Division of Swiss Management Group LLC
P.O. Box 13301, San Juan PR 00908
Phone#: 787-667-8415
Registered with the Puerto Rico Tourism Co.

Payment Agreement

First payment, at time of booking: Half of rental plus full cleaning fee. Payment is made directly to The Marco Polo Collection.

Second payment, 60 days before arrival: Refundable deposit, plus 7% tax and any fees for extra services requested by guest. Payment request will be sent by The Marco Polo Collection.

Third payment, 30 days prior to arrival: Second half of rental. Payment is made directly to The Marco Polo Collection.

For bookings made less than 30 days prior to arrival, all 3 payments shall be due at time of booking.

For bookings made 30-60 days prior to arrival first and second payments shall be due at time of booking.

Reservation is only confirmed once first payment has been received, and may be cancelled at any moment up to then. Failure of Guest to make second or third payment within 2 days of the due date shall be considered as a cancellation of the reservation by the Guest at that time, although Marco Polo will send a reminder before cancelling the reservation.

Cancellation Policy

The guest will be refunded 100% of the total cost if the cancellation happens at least 60 days before the checkin

The guest will be refunded 50% of the total cost if the cancellation happens at least 30 days before the checkin

House Rules

Minimum age requirement for main renter is 25 yrs. A photo Id will be requested from main renter to confirm booking.

Suitable for children.

No pets and no smoking allowed.

Guests are expected to behave well, taking neighbors into consideration and taking great care of the property.

Upon confirmation of rhe reservation additional information will be requested for rental agreement.


  1. As you come out of the airport bear right onto Route 26. Or if you are coming from further away, as you drive west on Route 26 you pass the main airport entrance/exit to your right.

  2. Get on (or stay on) the main highway, leaving the Embassy Suites Hotel on your right.

  3. About 200 yards further is an exit to Isla Verde Avenue and a pedestrian overpass. Keep going.

  4. After 500 yards you come to the next exit, showing Rte. 37 and "Punta Las Marias". Turn right.

  5. After 2 blocks you arrive at Isla Verde Avenue (Rte. 37). Turn left.

  6. You're almost there. Go past several restaurants and come to a left curve in the road. Bear left.

  7. You are now on Loiza Street. Pass the Shell station on your right.

  8. At the 4th street on your right you will see open metal gates. This is Cacique Street, and is the main access to the urbanization. Turn right. (The gates on Cacique Street are never closed.)

  9. As you drive down Cacique you will cross a speed bump. Shortly after that is a street that comes in from the left at an angle, and just past that is a street to your left at 90 degrees. That is Teniente Matta, turn left. NOTE: If you miss it, you will wind up at Barbosa Park after another block. If this happens, just turn around.

  10. McLeary Street is the first street, and the property is just on your right before you get to McLeary. The main entrance is on Teniente Matta Street, the street you are on. Next to the entrance is the number, 2171, and there is a metal entrance gate.

  11. To the right of the gate are 3 lock boxes. The lower left box belongs to you. Lower the cover and enter the 4-digit code that you have been given. There is a little lever to the left of the tumblers; press it down and the lock box opens, and the emergency set of keys with a green tag is inside.

  12. When you enter the gate front door of Serena Alta is to your right. Go around the main building and up the stairs

  13. Use the green key set to open the apartment. Inside it you will find 2 sets of keys on the table, one with a blue tag and one with a red tag. Please return the lock box key set (green tag) to the lock box, this is the emergency set. Scramble the code.

  14. The key sets include the keys for the main gate, 2 for the front door and the gate to your parking space. Your parking space is on the right, when you stand on the sidewalk. 

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  • Coffee Maker
  • Sight Seeing
  • Shopping
  • Horseback Riding
  • Bird Watching
  • Beachcombing
  • Washing Machine
  • Toaster
  • Iron & Board
  • Freezer
  • Dishes & Utensils
  • Dish Washer
  • Water Sports
  • WIFI Internet
  • Towels
  • Safe
  • Linen / Bed Sheets
  • Hair Dryer
  • DVD Player
  • Cable / Satelite
  • Central Air Conditioning
  • Dining Room
  • Dining Highchair
  • Swimming
  • Dryer
  • Kitchen
  • Microwave
  • Refrigerator
  • Stove
  • TV
  • Family
  • Budget
  • Adventure
  • Tennis
  • Kitchen
  • Surfing
  • Scuba Or Snorkeling
  • Sailing
  • Kayaking
  • Hiking
  • Golf
  • Fishing
  • Beach
  • Medical Services
  • Groceries
  • Car Not Necessary
  • Children Welcome
  • Cribs Available
  • Infants Allowed
  • Parking Included
  • Smoking Not Allowed
  • Books
  • Kayak Canoe
  • Botanical Garden
  • Cinemas
  • Museums
  • Restaurants
  • Waterfalls
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